Apart from standard,or advertised conditions and accessories of your rented vehicle the following items are included with every rental, regardless of vehicle size or type:
Free WiFi. Each rental comes with a portable WiFi transmitter. This transmitter is powered by a SIM card from Hringdu ehf. Viking Wheels Car Rental are not responsible for loss of service or signal at any time.
Unlimited mileage. Each rental comes with unlimited mileage, meaning Viking Wheels Car Rental will not charge any extra fees for the miles/kilometers driven during your rental period.
Collision Damage Waiver (DCW). With the Collision Damage Waiver insurance the lessee is liable for Self-Risk of damages up to 150.000 ISK. This insurance is included in the rental. If your rental does not include add-on insurance, then your Self-Risk amount is 150.000 ISK. Insurance can be added to your rental at the pickup of your vehicle.
OBLIGATIONS OF THE RENTER
The renter agrees to the provisions of this Rental Agreement and will receive a copy of it and its terms and conditions.
The renter confirms he has received the mentioned vehicle and its accessories in proper and safe condition, as advertised. The renter confirms Viking Wheels Car Rental´s right to substitute the requested vehicle with a similar or upgraded vehicle when the reserved vehicle types are not available.
All drivers shall be at least 20 years old and shall have held a valid driver’s license for at least one year before renting the vehicle and must present the license on signing the Rental Agreement. To rent a large size SUV or a passenger car the renter must be 23 years of age. At pickup, you will need to provide a valid driving license of each driver.
Both the main driver and additional drivers will need to present a valid driver's license in their name. It is the responsibility of each driver to find out what documentation they need before driving in another country. For example, they may need a visa or international driving license in addition to their driving license. Each driver will need to present a valid driving license. If it is not written in Latin characters, you will also need to present an international driving permit or a certified translation. Any driver with a non-European driving license is advised to also carry an International Driving Permit. Viking Wheels Car Rental reserves the right to refuse a rental at pickup if they feel that requirements for driver's license or driver's competence are not met.
The renter/driver shall abide by Icelandic law and regulations when driving.
The renter shall be responsible for the rented vehicle from the time it is delivered by Viking Wheels Car Rental to them, until a representative of Viking Wheels Car Rental has been returned the keys.
The renter shall return the vehicle as stated below:
With all accessories (including tires, tools, documents, WiFi emitter, and other items) in the same condition they were in when received. Except for normal wear and tear due to normal use, the renter agrees that missing or damaged accessories will be charged at cost price to the credit/debit card which the renter provided at the beginning of the rental.
At the predetermined time and date as agreed, and stated in the Rental Agreement or sooner if Viking Wheels Car Rental demands it.
To the agreed upon drop-off location. Failing to do so is subject to a drop-off charge of 5.000 ISK. The renter agrees that the drop-off charge will be charged from the credit/debit card which the renter provided at the beginning of the rental.
With the fuel tank at the same level as received and stated on the inspection form. The renter agrees that missing fuel will be charged to the credit/debit card which the renter provided at the beginning of the rental.
Sufficiently clean and not excessively dirty. The interior should not be excessively dirty. The exterior should not be excessively dirty, i.e., not covered in mud, tar, or dirt. A vehicle returned excessively dirty, indicating careless treatment of the car is subject to an excess cleaning fee of 5.000 ISK. The renter agrees that the clean-up fee will be charged from the credit/debit card which the renter provided at the beginning of the rental.
All vehicles are non-smoking. Evidence of smoking and/or smell of cigarettes/marijuana/vapes/e-cigarettes in the car will result in an excess cleaning fee stipulated in item line f of Article 17 of this agreement. The renter agrees that the excess clean-up fee will be charged from the credit/debit card which the renter provided at the beginning of the rental.
An extension of the Rental Agreement is dependent on the approval of Viking Wheels Car Rental. If the renter returns the vehicle more than one hour after the expiry of the Rental Agreement, Viking Wheels Car Rental is permitted to charge the renter for up to a whole day's rental fee according to this agreement in addition to a 10.000 ISK fine for a late return. For each day thereafter Viking Wheels Car Rental may collect fees according to a whole day’s rental fee according to this agreement..
A one way fee in the amount of 15.000 ISK is charged if the rental vehicle is not returned in an agreed-upon pick-up location in Reykjavík. The renter agrees that any such charge may be charged from the credit/debit card which the renter provided at the beginning of the rental.
Failing to return the vehicle at the agreed return time pursuant to this Rental Agreement or informing Viking Wheels Car Rental of the renter's intention to extend the rental, Viking Wheels Car Rental or the police are also permitted to repossess the vehicle without further notice and at the expense of the renter.
The vehicle shall be handled and driven with due care. Only those registered as drivers in this Rental Agreement, who also fulfill the requirements in Articles 4 and 5, are permitted to drive the vehicle. If the vehicle is driven by a non-registered person, all insurances become null and void, in which instance the renter is fully liable for the vehicle, for damage it may sustain, damage it may cause others, items or vehicles, and obligates to pay such damage in full. The cost of damages occurring under such circumstances may be charged from the credit/debit card which the renter provided at the beginning of the rental.
The renter has objective liability for damages resulting from the use of the vehicle for which no compensation will be paid by the vehicle insurance. This includes damages to the vehicle and/or injury to passengers on account of:
Driving where prohibited by law, that is off beaten tracks or marked roads, in unmarked paths or tracks, on beaches or other sandy areas, in shoals of water or any other trackless areas.
Driving in or across rivers or any kind of water course
Intentional acts, gross negligence, or total carelessness of the driver.
Operating the vehicle under the influence of alcohol, controlled or illegal substances.
Use of the vehicle that is in breach of Icelandic law and/or the provisions of this Rental Agreement.
Driving on closed roads as published by the Icelandic Road Administration (www.road.is)
Driving vehicles that are not four-wheel drive (4x4, 4WD or AWD) on roads that are F-marked on official maps. The same applies to Kjalvegur (Road No. 35) through Kaldidalur (Road No. 550) and Jökulhálsleið (Road No. 570). Violation of this article is subject to a fine of ISK 300.000 by Viking Wheels Car Rental in addition to the fine charged by the police.
The renter agrees that the cost of damages as well as incurring overhead caused by any of the above actions, may be charged from the credit/debit card provided by the renter at the beginning of the rental.
In case of a collision or accident, or other damage to the rented vehicle, the renter shall immediately notify Viking Wheels Car Rental of the incident. The renter may not leave the scene before an accident report has been completed. The renter is obligated to report any damages to the vehicle to Viking Wheels Car Rental, regardless of any collision damage waivers (CDW or SCDW) assigned to the rental.
The renter is responsible for any fines or charges that result from their use of the rented vehicle. This includes but is not limited to traffic violations, speeding and/or speed camera fines, parking, toll charges, and road tax charges. A handling fee 5.000 ISK is charged by Viking Wheels Car Rental for any inquiry the company must respond to or any fine or charges Viking Wheels Car Rental must pay due to the renter´s/driver´s use of the rented vehicle. The renter agrees that this fee and any fines or other charges may be charged from the credit/debit card provided by the renter at the beginning of the rental.
The renter/driver may not:
Drive the vehicle were prohibited by law, i.e., closed roads as published by the Icelandic Road Administration, off beaten tracks, or marked roads, in unmarked paths or tracks, on beaches or other sandy areas, or any other trackless areas. Any renter/driver caught in breach of this article is subject to a fine of ISK 300.000 by Viking Wheels Car Rental in addition to the fine charged by the police.
Drive the vehicle on mountain or highland roads, or roads marked “F” on a map or a road sign, including Kjölur (road 35), Kaldidalur (road 550) and Sprengisandur (road 26) routes. Failing to comply with this article is subject to a fine of a minimum ISK 90.000.
Operate the vehicle under the influence of alcohol, controlled or illegal substances. Violation of this article is subject to a fine of ISK 150.000 by Viking Wheels Car Rental in addition to the fine charged by the police.
Drive in or across water or rivers of any kind, without assuming all responsibility for the vehicle.
Drive on banks of snow, or ice, on glaciers, or on frozen lakes. The renter will be completely liable for any damages caused by these actions, regardless of insurances purchased with the rental.
Smoke in the vehicle. Evidence of smoking in the vehicle, such as stubs, ashes, or odor, will result in a clean-up fee of minimum ISK 45.000. The renter agrees that this fee may be charged from the credit/debit card provided by the renter at the beginning of the rental.
Take the vehicle anywhere outside of Iceland without written and signed permission from Viking Wheels Car Rental.
Allow an unregistered driver to drive the vehicle. Violation of this article is subject to a fine of ISK 45.000 by Viking Wheels Car Rental.
The renter agrees that any fines or damages caused by items a to h under Article 17 may be charged from the credit/debit card provided by the renter at the beginning of the rental.
The aforementioned provisions on fines do not affect the obligations of the renter to pay Viking Wheels Car Rental compensation for loss or damage to the vehicle.
The renter agrees to pay Viking Wheels Car Rental upon request:
A deposit equivalent to the expected cost of hiring the vehicle or any fines or charges that result from the renter´s use of the rented vehicle as stipulated in Articles 13 and 17.
All expenses accruing to Viking Wheels Car Rental in transporting the vehicle back to its premises, if it has been left unattended and without supervision.
Expenses that may arise from the renter´s use of the vehicle
The renter is not authorized to have repairs or changes made to the vehicle or its accessories, or to put the vehicle up as any kind of collateral or guarantee, without the prior, written consent from Viking WheelsCar Rental.
The renter is not permitted to use the vehicle for transportation of passengers for payment, lend it to others, or sublet it.
OBLIGATIONS OF VIKING WHEELS CAR RENTAL
Viking Wheels Car Rental guarantees that the vehicle meets the set demands, and that all official registration standards are met. Viking Wheels Car Rental reserves the right to substitute vehicles when the reserved vehicle types are not available. Viking Wheels Car Rental cannot always guarantee the brand, but will guarantee a similar vehicle or an upgrade instead
If the vehicle malfunctions owing to normal wear and tear, or for other reasons for which the renter cannot be held responsible, Viking Wheels Car Rental shall deliver the renter with a comparable vehicle as quickly as possible at a location decided by Viking Wheels Car Rental or arrange to have repairs done without delay by a Viking Wheels Car Rental service partner. In the event of such malfunction, Viking Wheels Car Rental does not pay any kind of compensation, neither for accommodation nor for other reasons. A refund will be made for a lost rental day if the renter is unable to use the rented vehicle for a period over 24 hours.
Viking Wheels Car Rental must inform the renter of the contents of this Rental Agreement, particularly of the obligations that the renter undertakes by signing it.
Viking Wheels Car Rental shall, to the extent possible, inform a foreign renter on Icelandic traffic regulations, traffic signs, and regulations on the prohibition of off-road driving. Furthermore, Viking Wheels Car Rental shall especially point out the risks posed by animals on the roads, on gravel roads and icy roads.This information is available on our Help Center, here: https://vikingwheelscarrental.tawk.help/category/general-information-about-driving-in-iceland
If Viking wheels Car Rental wants to limit the use of the vehicle with regard to its equipment and/or road conditions, this shall be done in writing upon signing of this Rental Agreement.
Viking Wheels Car Rental guarantees to maintain valid liability insurance for its operations.
Viking Wheels Car Rental cannot be held responsible for damage or disappearance on items stowed or transported in or on the vehicle by the renter or any other party.
Viking Wheels Car Rental is not responsible for items left in the rented vehicle after drop-off. Upon request and if the item is found, Viking Wheels Car Rental can ship the item back to its owner in agreement with the owner. Handling and shipping fees are to be paid by the renter. The renter agrees that this fee may be charged from the credit/debit card provided by the renter at the beginning of the rental.
INSURANCE AND OWN RISK
The rental fee includes a free Collision Damage Waiver (CDW), mandatory vehicle insurance, including liability insurance and accident insurance for the driver and the owner.
The CDW lowers the renter’s self-risk amount for damages to the vehicle down to 150.000 ISK.
If for some reason, the renter causes damages to a third-party vehicle, without causing damages to the rented vehicle, the third-party liability is a total of ISK 35.000
In case of damage to the vehicle, the renter is fully responsible. The renter can purchase separate accident insurances against damage to the vehicle. These are sold in two packages:
Partial Insurance: this insurance lowers the self-risk amount from 150.000 ISK to 90.000 ISK for the following items/damages:
Gravel Protection: damages caused by rocks thrown onto the car which might damage the paint of the car.
Sand And Ash Protection: damages caused by sand and/or ash storms. These kinds of storms can cause considerable damage to the car, including the paint, windows and lights.
Super Collision Damage Waiver (SCDW): damages to the car or accidents.
Tire Insurance: The lessee will be fully covered against possible damages of the tires. It covers the cost of repairing the tire or buying a new tire, if it is not salvageable. The insurance also covers the workshop cost of mounting the new/fixed tire. You will however have to change the tire yourself when you have a flat and bring the damaged tire to a workshop.
Windscreen Insurance: Fully covers the lessee in case of damage to the windscreen resulting in the need to change the windscreen, such as chips or breaks due to gravel or other damage.
Full Insurance: this insures the renter for all of the items mentioned under section a of Article 33 with a self-risk of 0 ISK.
The renter agrees that the excess amount stipulated in Articles 31, 32, and 33 of the Rental Agreement may be charged from the credit/debit card provided at the beginning of the rental.
Reference is made to the general conditions for accident insurance (Icelandic: Kaskótrygging) as set by Vörður insurance company at www.vordur.is.
The accident insurances mentioned in Articles 30, 31, and 33 do not cover:
Intentional damages or damages due to gross negligence on the part of the driver.
Damages resulting from the driver being under the influence of alcohol, controlled or illegal substances, or in any other way incapable of driving the vehicle in a safe manner.
Damages caused by a non-registered driver.
Damages caused by a race or test driving.
Damages caused by war, revolution, civil unrest, or riots.
Damages done by animals.
Holes burned into seats, carpets, or mats.
Damage resulting from driving in places where driving is banned, such as paths, tracks, banks of snow, ice, lakes, unbridged rivers or streams, beaches, places only accessible at low tide, or other trackless areas.
Damages to the vehicle caused by driving on mountain or highland roads, or roads marked “F” on a map or a road sign, including the Kjölur (road 35), Kaldidalur (road 550) and Sprengisandur (road 26) routes.
Damage caused to the top of the vehicle from standing, sitting, mounting, or climbing on the car or from any other action that does not fall under regular use of the car.
Damage caused by sea spray/seawater if the vehicle is transported by sea.
Damage caused when adding the wrong fuel type in the fuel tank of the vehicle or by adding fuel, water, oil, or other solvents in the wrong tank of the vehicle.
Damage to the tires, wheels, suspensions, batteries, glass, radios, or loss by theft of parts of the vehicle and damage resulting from this.
Damage caused to the underside of the vehicle. This includes but is not limited to damages to the transmission, the drive or drive shaft, and other parts in or attached to the chassis or damages occurring when stones or other materials are thrown up, striking the underside of the vehicle when being driven.
Damage to the vehicle, its electrical system, accessories, or engine caused by water when driving over rivers, pools of water or in lakes.
Damage due to wind catching the doors. Foreign objects blown onto the car such as objects blown by storms.
Damage caused by sand, gravel, ash, pumice, or other kind of earth material being blown onto the vehicle, unless the renter purchases insurance packages including gravel, and/or SAAP insurance.
The renter agrees that any damages not covered by the insurance of the vehicle may be charged from the credit/debit card provided at the beginning of the rental.
Viking Wheels Car Rental do not offer roadside assistance or roadside assistance insurance. The renter can purchase roadside assistance in the case of breakdown due to things such as pumping the wrong type of fuel onto the car or tire damage from available services such as https://vaka.is/vegaadstod, https://www.n1.is/thjonusta/bilathjonusta/vegaadstod-n1/, or https://www.max1.is/is/bilathjonusta/vegaadstod. This will not be covered by any insurance purchased from Viking Wheels Car Rental. The renter is responsible for all costs resulting from such services.
The retrieval fee for picking up the rental vehicle because of damage or other reasons that can be related to the renter’s responsibility is ISK 350 per km or a minimum of ISK 50.000. The ISK 350 per km charge is calculated from BSÍ bus station in central Reykjavík.
GENERAL PROVISIONS
The minimum rental period charges at Viking Wheels Car Rental are equivalent to 24 hours rental. When the drop-off time is one hour or more after the pick-up time, it is regarded as a full day.
The renter confirms with his or her signature on this Rental Agreement, the terms and conditions and inspection form that they have received the car and its accessories in good condition.
This Rental Agreement with its terms and conditions shall remain in the car during the rental period.
Any changes to the rental are subject to availability and must be done in writing.
Early returns are allowed. However, no refunds can be given for unused, or partly used vehicle hire agreements unless the amendments or cancellations have been made prior to the pick-up date.
Viking Wheels Car Rental is authorized to repossess the vehicle at their discretion and without notice if the vehicle has been illegally parked or used in a manner that does not conform with the conditions of this Rental Agreement or law and regulations, or if the vehicle appears to be abandoned. The renter will pay for the costs arising from such measures.The renter agrees that this fee may be charged from the credit/debit card provided by the renter at the beginning of the rental.
Additions and amendments to the conditions and provisions of this Rental Agreement shall be made in writing and confirmed in writing by a Viking Wheels Car Rental representative.
All rentals are subject to the full rental agreement terms and conditions at the time of rental. Credit/debit card details will be taken at the start of the rental for security reasons, even when a voucher covers the cost of the rental. This credit/debit card may be used to pay all extra charges, fines, charges for damages or any cost due to the rented vehicle as a result of the renter's use of the vehicle, as stated in this agreement.
By providing their credit card details to Viking Wheels Car Rental, the renter agrees with their electronic consent and/or signature on this Rental Agreement that Viking Wheels Car Rental is authorized to charge the card for the rental fee and any other fees, charges or fines that may arise from this Rental Agreement, as according to price list within terms & conditions or amounts stipulated in this rental agreement. This includes but is not limited to:
Article 8. a) Missing or damaged accessories.
Article 8. c) Drop-off charges.
Article 8. d) Fuel charges.
Article 8.e) Clean-up charges.
Article 8.e) Clean-up charges resulting from smoking in the vehicle.
Article 9. Late return, one way fee and related costs.
Article 12. Damages to the car by others than registered renter/driver.
Article 13. Damages to the car by the renter/driver.
Article 13, 17 and 34. Fines, charges, deposit, road tax fees and handling fees.
Article 17.a). Fines for driving were prohibited by law.
Article 17.b) Fines for driving standard cars on mountain or highland roads, or roads marked “F” on a map or a road sign.
Article 17 c) Fines for driving under the influence of alcohol or illegal substances.
Article 17.f) Fines for smoking in the car.
Article 17 h) Fines for allowing an unregistered driver to drive the car.
Article 31, 32, and 33. Excess amount for CDW, third-party liability, Partial Insurance.
Article 34. Damages not covered by the accident insurances.
Article 34 n) Damage to the underside of the car.
Article 31 and 33. Excess amount for CDW and Partial Insurance.
Article 37. The retrieval fees.
Viking Wheels Car Rental retains the aforementioned right to charge the credit/debit card for the rental fee and any other fees, charges or fines that may arise from this Rental Agreement for a period of up to six months after the rental ends.
Viking Wheels Car rental reserves the right to refuse or deny any rental at its discretion if it is deemed that the booking information provided is incomplete, inaccurate, suspicious, or if there are concerns regarding the likelihood of the vehicle being returned in a satisfactory condition.
Viking Wheels Car Rental reserves the right to refuse a rental at pickup if they feel that requirements for driver's license or driver's competence are not met. See Article 5.
This Rental Agreement, and any agreements, made based on this agreement and its provisions, fall under the auspices of Icelandic law. This includes any claims for compensation that might be made. This applies both to the basis for and the calculation of compensation. The same applies to claims for damages based on liability outside this agreement. If legal disputes arise concerning this lease agreement, they will be heard before Viking Wheels Car Rental´s legal venue, the district court of Reykjanes, Iceland
Any disputes between the parties to this rental agreement can be submitted to the active Arbitration committee of the Icelandic Consumers Association and the Icelandic Travel Industry Association.
